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The ROI of Business Coaching Revisited
by Bronwyn Bowery-Ireland

What are the many ROI models in the marketplace really testing? Do they apply to coaching? Bronwyn Bowery-Ireland questions whether training-based ROI models are valid tools either for measuring the value of coaching or for marketing the benefits of coaching services. WABC member Barry Goldberg also contributes his insights.

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Building Business Through Partnerships
by Denise Trifiletti

The key to effective, sustainable partnerships is ensuring that everyone involved contributes, and that everyone gains something of value from the partnership. Positive partnerships benefit all aspects of life, at all levels. In this article, Denise Trifiletti discusses partnership with self—the foundation for every other successful personal and professional partnership.

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Assessment Corner
by Roberta Hill

Why use assessments? Roberta Hill provides ten reasons. She also presents five counter arguments—illustrating once again that when it comes to the topic of assessments, there is no one 'right' answer.

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The Entrepreneurs Club of America (TECA)
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Chase Manhattan Bank's Rick Jones faced a major challenge in developing a new business segment—that of forging a professional partnership with another Chase business unit. As prior stand-alones, the two units had differing goals and objectives. Executive coach Jim Oher's facilitation of a riveting offsite unified and mobilized team members around a compelling common vision.

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As internal or external business coaches, serving our clients well requires us to be aware of and sensitive to cultural differences. In this article, Francia Baez focuses on coaching Latinos. She offers suggestions to assist coaches and managers in enhancing the coaching relationship and facilitating its effectiveness.

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HOT TOPICS
Multitasking (Part 2 of 3):
The Mechanics of Multitasking
by H. Les Brown, BCW Regular Contributor

'Multitasking' is actually rapid, serial, alternating task switching. 'Unloading' and 'reloading' task-related information and procedural rules take time. Frequent task switching increases our personal 'overhead cost,' as well as our probability of error. This article discusses several factors that affect the efficiency and effectiveness of task switching.

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In every kind of business and in every industry, workplaces are becoming more diverse, which has important and challenging implications for communication and for relationship building. In The Art of Connecting, Authors Claire Raines and Lara Ewing offer five core principles based on their Titanium Rule—do unto others according to their druthers—for overcoming differences and connecting on the basis of our similarities rather than our apparent differences.

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Feature: Larry Lyons, co-editor of Coaching for Leadership: The Practice of Leadership Coaching from the World's Greatest Coaches (Pfeiffer, 2006), will provide some original perspectives on the subject of change. Learn more about Larry in the WABC Coach Directory.

Columnists: Marshall Goldsmith has vast experience coaching highly successful leaders. As a new columnist for Business Coaching Worldwide in 2007, Marshall will be drawing on this rich history, developing columns that describe the changing face of leadership. Learn more about Marshall in the WABC Coach Directory.