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FEATURE ARTICLE
Changing Prison Culture: Aggression and Violence in Dutch Penitentiary Institutions
by Ton de Graaf
Ton de Graaf has undertaken a compelling challenge—altering the culture of the Netherlands' prison system. Within a two-year timeframe, the aim is a significant reduction in reports of intimidation, sexual harassment and violence promulgated by both guards and prison management. Here is a description of the process and the results so far.
 Complete Article
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COLUMN
The ROI of Business Coaching Revisited
by Bronwyn Bowery-Ireland
Mary Beth O'Neill's ROI coaching model is based on client involvement. From the outset, the client determines the measurable goals and relates them to business results.
Complete Column
COLUMN
Building Business Through Partnerships
by Denise Trifiletti
Most businesspeople fail to think of their employees or their contractors as their partners. This is a shortsighted approach. Denise Trifiletti shares some strategies for converting your employees and your contractors into potent business allies.
Complete Column
COLUMN
Assessment Corner
by Roberta Hill
Even if you prefer to administer assessments online, paper may be your clients' favored approach. There are tradeoffs between the two methods, and no single strategy suits everyone. Roberta Hill discusses the benefits and drawbacks of each format.
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SUCCESS STORY
Diageo Portugal: Reorganization Teamed with Business Coaching Leads to Major Wins
by Jane Upton
Following a major reorganization of the European region, the newly appointed Commercial Managing Director of Diageo Portugal, Pedro Nogueira, faced the challenge of establishing his credibility with his team, working through a period of cultural change, and delivering substantive results.
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GET THE EDGE
Coaching to Clarity
by Luda Kopeikina
Working with over 100 CEO's at the Massachusetts Institute of Technology, Luda Kopeikina researched some breakthrough approaches to decision-making. She reveals techniques coaches can use to help their clients confront difficult situations and achieve mental clarity more quickly and easily.
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HOT TOPICS
Multitasking: Function or Fallacy? (Part 1 of 3)
by H. Les Brown, BCW Regular Contributor
Technology not only provides the capacity to do more, it also creates the pressure to do more. Multitasking has been touted as the key to increased efficiency. But can human beings actually multitask? If the multiple tasks in question all require conscious attention, can we in fact perform them simultaneously?
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BUSINESS BOOK REVIEWS
The DNA of Leadership
Leverage Your Instincts to Communicate, Differentiate, Innovate
By Judith E. Glaser
In The DNA of Leadership, which follows her successful Creating WE, author Judith Glaser identifies the seven leadership practices that can re-shape an organization into a culture that enables people to work effectively together. In explaining these practices, she creatively uses the metaphor of genes and DNA. Just as individuals' DNA determines their destinies, companies' "organizational DNA" determines their destinies — their successes or failures.
Complete Review | |
| Coming In Our Next Issue!
Feature: Keith To, one of Hong Kong's preeminent business coaches, discusses the impact of Chinese culture on the methodology and practice of business coaching in China. Learn more about Keith in the WABC Coach Directory.
Get the Edge: Francia Baez, co-author of Latino Culture: A Dynamic Force in the American Workplace (2005), shares her expertise regarding the cultural issues coaches and managers must understand in order to work effectively with Latinos. | | |
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