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IN THIS ISSUE

Feature Article
Changing Prison Culture: Aggression and Violence in Dutch Penitentiary Institutions
by Ton de Graaf
Column
The ROI of Business Coaching Revisited
by Bronwyn Bowery-Ireland

Column
Building Business Through Partnerships
by Denise Trifiletti

Column
Assessment Corner
by Roberta Hill
Success Story
Diageo Portugal: Reorganization Teamed with Business Coaching Leads to Major Wins
by Jane Upton
Get The Edge
Coaching to Clarity
by Luda Kopeikina
Hot Topics
Multitasking: Function or Fallacy? (Part 1 of 3)
by H. Les Brown, BCW Regular Contributor
Business Book Summaries
The DNA of Leadership
Leverage Your Instincts to Communicate, Differentiate, Innovate

By Judith E. Glaser

From The Editor
Take The Poll
Poll Results
Did You Know?
Join The Conversation
WABC Coaches In The News!
Upcoming WABC Events
Send Us Your Feedback
Want to Submit an Article?
Want to Become a Sponsor?
Want to Join Our eZine Team?
The Fine Print
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Business Coaching Worldwide is an online quarterly publication.

Publisher: WABC Coaches Inc.
ISSN: 1913-7761
Editor: Donna Mills
Assistant Editor: Heidi Smith
Researchers: Kim Benz, Les Brown, and Sasmita Maurya
Contact Information:
Email:
editor@wabccoaches.com
Phone: +1.250.656.8732
Fax: +1.250.656.8752
Address: WABC Coaches Inc. Box 215 Saanichton, BC V8M 2C3 Canada

FEATURE ARTICLE
Changing Prison Culture: Aggression and Violence in Dutch Penitentiary Institutions
by Ton de Graaf 

Ton de Graaf has undertaken a compelling challenge—altering the culture of the Netherlands' prison system. Within a two-year timeframe, the aim is a significant reduction in reports of intimidation, sexual harassment and violence promulgated by both guards and prison management. Here is a description of the process and the results so far.

Complete Article

COLUMN
The ROI of Business Coaching Revisited
by Bronwyn Bowery-Ireland


Mary Beth O'Neill's ROI coaching model is based on client involvement. From the outset, the client determines the measurable goals and relates them to business results.

Complete Column

COLUMN
Building Business Through Partnerships
by Denise Trifiletti


Most businesspeople fail to think of their employees or their contractors as their partners. This is a shortsighted approach. Denise Trifiletti shares some strategies for converting your employees and your contractors into potent business allies.

Complete Column

COLUMN
Assessment Corner
by Roberta Hill


Even if you prefer to administer assessments online, paper may be your clients' favored approach. There are tradeoffs between the two methods, and no single strategy suits everyone. Roberta Hill discusses the benefits and drawbacks of each format.

Complete Column

SUCCESS STORY
Diageo Portugal: Reorganization Teamed with Business Coaching Leads to Major Wins
by Jane Upton

Following a major reorganization of the European region, the newly appointed Commercial Managing Director of Diageo Portugal, Pedro Nogueira, faced the challenge of establishing his credibility with his team, working through a period of cultural change, and delivering substantive results.

Complete Article

GET THE EDGE
Coaching to Clarity
by Luda Kopeikina
 

Working with over 100 CEO's at the Massachusetts Institute of Technology, Luda Kopeikina researched some breakthrough approaches to decision-making. She reveals techniques coaches can use to help their clients confront difficult situations and achieve mental clarity more quickly and easily.

Complete Article

HOT TOPICS
Multitasking: Function or Fallacy? (Part 1 of 3)
by H. Les Brown, BCW Regular Contributor

Technology not only provides the capacity to do more, it also creates the pressure to do more. Multitasking has been touted as the key to increased efficiency. But can human beings actually multitask? If the multiple tasks in question all require conscious attention, can we in fact perform them simultaneously?

Complete Article

BUSINESS BOOK SUMMARIES
The DNA of Leadership
Leverage Your Instincts to Communicate, Differentiate, Innovate

By Judith E. Glaser

In The DNA of Leadership, which follows her successful Creating WE, author Judith Glaser identifies the seven leadership practices that can re-shape an organization into a culture that enables people to work effectively together. In explaining these practices, she creatively uses the metaphor of genes and DNA. Just as individuals' DNA determines their destinies, companies' "organizational DNA" determines their destinies — their successes or failures.

Complete Summary

Coming In Our Next Issue!

Feature: Keith To, one of Hong Kong's preeminent business coaches, discusses the impact of Chinese culture on the methodology and practice of business coaching in China. Learn more about Keith in the WABC Coach Directory.

Get the Edge: Francia Baez, co-author of Latino Culture: A Dynamic Force in the American Workplace (2005), shares her expertise regarding the cultural issues coaches and managers must understand in order to work effectively with Latinos. 

 
FROM THE EDITOR


We often equate efficiency with value. However, hurling forward in a single-minded quest for increased productivity can blind us to the benefits of stepping back and slowing down.

Complete Letter

TAKE THE POLL

Do you use a specific ROI model with your clients to evaluate the benefits of business coaching?

Yes
No

POLL RESULTS

Has your business suffered financial losses due to employee theft?

DID YOU KNOW?

…A post-exit interview may help companies address the problem of employee disengagement?

Complete Article

WABC COACHES IN THE NEWS!

Are you a WABC member who has been recently featured in the media? Submit the information about your media exposure at WABC Coaches In the News! and let us tell the world!

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WABC Coaches in the News!

UPCOMING WABC EVENTS, EDUCATION & TRAINING


WABC Round Tables in Hong Kong
Register Today!

WABC Business Coaching Conference
More Details!

WABC Registered Corporate Coach (RCC) Program
Register Today!

Complete Article

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